ISMIS – The Smart Insurance Platform

Features

• Sales

  • Full point-of-sale functionality to quote, transact and produce high quality PDF policy documentation for new business, mid-term adjustments, cancellations and renewals across a range of product types and business lines.

  • Our Open API framework can support any sales channel, and you can submit business by bordereau imports, real-time XML rating requests from aggregators and comparative broker platforms, and by industry standard Polaris EDI messaging.

  • Adapt and brand products to sell directly to clients.

  • Multi-language framework and support for multiple currencies.

  • Payment options include credit card processing and instalments.

• Policy Administration

  • Full policy management back-office with quotations and transacted policies available in real-time.

  • Refer quotations electronically in real-time between underwriter and broker.

  • Underwriters can make rate changes in real-time or by effective date.

• Pricing

  • Our solution supports Insurer Hosted Pricing (IHP) as standard, or integrates in real-time to your own third party pricing tools or risk services.

  • Complete and instant control over your risk appetite, pricing and underwriting criteria via our self-service rates management tools, allowing you to react immediately to threats and opportunities.

  • Support and development of rates analytics and pricing strategy to help you find the best balance between risk and profit.

• Accounts

  • Full online and immediate accounts reconciliation between broker and underwriter (MGA/insurer), and between underwriter and insurer.

  • Premiums can be split in relation to commission levels/relevant taxes.

  • Quick, seamless reconciliation for large volumes of transactions via the web based ISMIS accounts module. Accounts can also be exported to Excel for offline working and re-imported into ISMIS.

• Claims

  • Comprehensive claims handling platform streamlines and manages the claims process from first notification of loss (FNOL) to completion.

  • Integrated claims module also available as a standalone claims management platform via our CHIME solution.

  • Fully integrated with policy administration and management information modules of ISMIS ensuring all relevant claims data is available for processing renewals and MI.

• Compliance

  • Users have access to the data they need to fulfil auditory requirements.

  • Full diary capture with MI capability across policy, accounts, claims and underwriting activity.

  • Permissions model allows full control over roles and access.

• Enrichment and Integration

  • Our platforms’ own rich functionality is further enhanced by the market-leading number of enrichment and integration services we provide.

  • Connecting in real-time via inflow API or automated batch processes, we can ensure that whatever data you need, or wherever you need your data to go, we can support it.

  • See our  Smart Integrations section to view a list of our existing integrations and how our collaborative approach easily supports new additions. 

• 360 Business Intelligence

  • Standard Management Information suite plus bespoke reports in sales, underwriting, accounts and claims.

  • Feature rich, real-time and on demand management information enables effective business analysis and quick reactions to changing market conditions.

  • Know your Loss Ratio and Claims Positions in real-time. Give piece of mind to your underwriters and capacity providers.

• Document Management

  • Created bespoke for you, our high-quality PDF documentation offers version control throughout a policy history as standard.

  • Offline documentation can be uploaded and stored against policies and claims, and you can also extract client information to populate your letters and forms.

• Workflow

  • Tasklist tool allows insurers, underwriters and brokers to interact digitally and ensure policies and claims are handled quickly and efficiently.

  • Supports automated and manual referrals.

  • Includes an integrated endorsement tool and the facility for underwriters to discount and load premiums at both policy and cover level.